Twigg, 25, attained a placement at Toyota as part of her degree in business management at Nottingham Business School, where she graduated with a first in 2014. After graduating she was taken on by VW Group as part of its Future Leaders graduate programme, working first with Skoda and then with Audi as a customer quality and network development executive. During her six months with Audi UK, she devised, developed and rolled out the Audi Network Partners Undergraduate Programme to encourage students to experience working in dealerships, which attracted 600 applicants in its first year. After a spell in vehicle planning, she moved to Audi AG, working on the North American region as Connected Services Manager. Now Cian O’Brien, formerly director of Audi UK and now Vice President and Chief Operating Officer for Audi America, says: "Charlotte brings a high level of passion and energy to our business. Her broad and varied background - which covers a number of manufacturers and disciplines - gives a broad level of experience rare in someone as early in their career. Charlotte's capability to throw herself into challenges and deliver superb outcomes is what highlights her as standout from her peers”.